Terms and Conditions

MD London (MDLDN Ltd) - TERMS AND CONDITIONS OF SALE - updated 17/09/24

DEFINITIONS

1.1 When the following words with capital letters are used in these Terms, they have the meaning set out below:

(a) Order: your order for the Products via the website;

(b) Products: the goods and/or gift cards that We are selling to you;

(c) Special Terms: any additional terms and conditions that apply to your Order, as notified by Us during the order process;

(d) Terms: the terms and conditions set out in this document and any Special Terms;

(e) Website: www.mdlondon.com and

(f) We/Our/Us: MDLDN Ltd t/a mdlondon, 30 Brewer Street, London, W1F 0SS

1.2 When We use the words "writing" or "written" in these Terms, this will include e-mail unless stated otherwise.

OUR CONTRACT WITH YOU

2.1 These are the terms and conditions on which We supply Products to you.

2.2 Please ensure that you read these Terms carefully and check that the details of your Order are complete and accurate before you submit the Order.

2.3 When you submit the Order to Us, this does not mean We have accepted your Order. Our acceptance of the Order will take place as described in clause 2.4.

2.4 Our acceptance of your Order will take place when We dispatch the Products you have ordered from Our warehouse.

2.5 We shall assign an order number to the Order and inform you of it when We accept the Order.

CHANGES TO ORDER OR TERMS

3.1 We may revise these Terms from time to time so you should check the Terms prior to placing any future Order.

3.2 If you wish to cancel an Order before it has been fulfilled, please see your right to do so in clause 7.

DELIVERY OF PRODUCTS

4.1 Please note that timescales for delivery and delivery charges will vary depending on the availability of the Products and your address.

4.2 Delivery of an Order shall be completed when We deliver the Products to the address you gave Us.

4.3 If We are not able to deliver the whole of the Order at one time due to operational reasons or shortage of stock, We will deliver the Order in instalments.

4.4 You own the Products once We have delivered them (provided that We have received payment in full).

YOUR RIGHTS TO END THE CONTRACT

5.1 Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it and when you decide to end the contract.

IF THERE IS A PROBLEM WITH THE PRODUCT

6.1 We are under a legal duty to supply Products that are in conformity with this contract.

YOUR CANCELLATION RIGHTS

7.1 We operate a 28-day, no-quibble returns policy under which you have a right to cancel a contract or return any unused Product at any time between placing your Order and 21 days from the day after you receive your Order.

GIFT CARDS

8.1 Gift cards are only redeemable for goods on the website and may not be used to purchase further gift cards or exchanged for cash.

PRICE AND PAYMENT

9.1 The price of the Products will be the price indicated on the order pages when you place your Order.

OUR LIABILITY TO YOU

10.1 We are responsible to you for foreseeable loss and damage caused by Us.

EVENTS OUTSIDE OUR CONTROL

We are not responsible for delays outside Our control.

PROMOTIONS

12.1 The terms set out in this clause apply to all Our offers and promotions.

INFORMATION ABOUT US AND HOW TO CONTACT US

15.1 We are a company based in England. Our company registration number is 12267946 and our registered office is at 30 Brewer Street, London. W1F 0SS.

15.2 If you have any questions or if you have any complaints, please contact Us at contactus@mdlondon.co.uk.