Warranty

Product purchased from 01.09.2025 is guaranteed for a period of 2 years from the date of purchase, against mechanical and electrical defects when purchased in the United Kingdom.

Outside of the United Kingdom, this product is guaranteed for a period of 1 year from the date of purchase.

It is particularly important that you carefully read the instructions provided, in order to get maximum optimum use from this product.

This guarantee is only valid if the appliance is used solely for domestic purposes in accordance with the instructions and provided that it is not connected to an unsuitable electricity supply, dismantled or interfered with in any way or damaged through misuse. Under this guarantee we undertake to repair or replace free of charge any parts found to be defective.

This guarantee is only valid with your original sales receipt as proof of purchase. You may wish to attach the receipt to this card leaflet for ease of reference and to avoid accidental loss.

In the unlikely event of a fault or mechanical defect in material and workmanship within the 12 months of purchase the product should be returned to the retailer for replacement.

In the UK only, If the fault develops after 12 months and within 24 months from the date of original purchase, you should contact customer services quoting the products model number and batch code. This information can be located on the underside or back of the product. The batch code will be stated in an YYWW format (e.g. 2214).

Please note any products purchased via the ebay mdlondon Outlet are excluded from the extended warranty. These products are sold with a standard 1 year warranty and cannot be registered for extended warranty cover.